SPA Etiquette

SPA etiquette

Opening  Hours

SPA & treatments:
9:00am - 9.00pm (Monday – Sunday)

24 hours (Monday – Sunday)

Scheduling an Appointment

To ensure your preferred time and service is available, we advise booking 48 hours in advance.
All bookings must be confirmed or guaranteed with a credit card. 

Arrival Time

We suggest to arrive at least 30 minutes prior to the treatment time, wearing the robe and slippers provided. Please be aware that late arrivals will result in reduced treatment time. 

Cancellation Policy

In the event of cancellation, guests are required to notify the SPA by 8.00 pm on the day prior to their appointment. In the event of later notification or failure to show, we reserve the right to charge in full for the treatment. Special conditions will apply in the case of bookings during the day and/or with exclusive use of our SPA; these conditions will be stipulated upon confirmation of the booking.

SPA Etiquette

Our SPA environment is one of relaxation and tranquility. Please respect all SPA guests’ right to privacy and serenity. In light of this, guests are required to wear swimwear in common areas, including relaxation pool, sauna and steam bath. The SPA is a mobile phone and smoking free zone. Robes, towels, slippers and amenities will be provided by the SPA.


For health and security reasons, children under 16 years are not permitted in the SPA.